Interestingly, despite the growing utility and use of the Internet, newspapers and magazine have not yet gone out of fashion altogether. Hotel guests still want to check out the morning newspaper and any local magazines they can find at the hotel. Several international hotels also publish their own in-house magazines
Blog Archives
Internet accessibility to be improved/hotel website to be built
Hotel managers should note that Internet is as essential in hotels today as water. It is no longer enough to have a office area where guests can send emails or surf the net during the day-time. We are talking about Internet access 24×7 in the hotel for every single guests
Housekeeping more efficient and personalized
Housekeeping accounts for a major part of the expenses of a hotel. Good housekeeping, by itself, would improve the occupancy rate at any hotel. In fact, housekeeping could make or break the brand image of a hotel and guest loyalty. Managers should focus on making housekeeping more efficient and personalized
Hotel travel and ticketing performance
A desk to handle all such needs of the guests including local, national and even international travel and ticketing. Most guests have their travel planned out when they check into a hotel. However, surveys prove that almost 28 per cent of guests need to or decide to change their travel
City touring/commuting performance in hotel
A desk to take care of all requirements for commuting within the city, weekend getaways with partner hotels including guide services. Usually, guests don’t want to spend all their time in a hotel room even if they are on a business trip. Even if guests come with pre-arranged travel plans,
Improving room service performance
Faster room service – How long does a guest have to wait before he receives service for a call made to the reception, kitchen or any other hotel section. Room service is one of the easiest ways to satisfy a guest. However, hotel managers need to ensure that it is
Improved security/surveillance for the hotel
All public places across the world – including hotels and hospitals – maintain a separate Security Section. This Security Section is responsible for installation of latest digital equipment like cameras, intercoms and in-house speakers throughout the premises. All Security staff members have walkie talkies or pagers. There is also a
