http://www.hotelkpis.com Step-by-step guide to measure hotel performance with KPIs and Balanced Scorecard Thu, 30 Dec 2010 11:45:46 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.hotelkpis.com/hotel-cuisine-and-kitchen-improvements.htm#comment-35 25 suggestions for practical improvements of performance at any hotel | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:45:46 +0000 http://www.hotelkpis.com/?p=67#comment-35 [...] Cuisine/Kitchen improvements – Special menu for those on diet, need help with special health requirements like food for diabetics etc. [...]

]]> http://www.hotelkpis.com/city-touringcommuting-performance-in-hotel.htm#comment-34 25 suggestions for practical improvements of performance at any hotel | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:45:31 +0000 http://www.hotelkpis.com/?p=35#comment-34 [...] City touring/commuting – A desk to take care of all requirements for commuting within the city, weekend getaways with partner hotels including guide services. [...]

]]> http://www.hotelkpis.com/try-bsc-toolkit-for-hotel#comment-33 Hotel facilities for short-term cellphone sim cards etc | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:43:48 +0000 http://www.hotelkpis.com#comment-33 [...] Try BSC Toolkit for Hotel [...]

]]> http://www.hotelkpis.com/try-bsc-toolkit-for-hotel#comment-32 Hotel employee concerns | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:43:33 +0000 http://www.hotelkpis.com#comment-32 [...] Try BSC Toolkit for Hotel [...]

]]> http://www.hotelkpis.com/try-bsc-toolkit-for-hotel#comment-31 Hotel spa services, fitness services, gym, masseurs etc. | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:43:17 +0000 http://www.hotelkpis.com#comment-31 [...] Try BSC Toolkit for Hotel [...]

]]> http://www.hotelkpis.com/try-bsc-toolkit-for-hotel#comment-30 Hotel currency exchange facilities | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:32:37 +0000 http://www.hotelkpis.com#comment-30 [...] Try BSC Toolkit for Hotel [...]

]]> http://www.hotelkpis.com/try-bsc-toolkit-for-hotel#comment-29 Hotel improved pick-up and drop services for railway station/airport | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:32:21 +0000 http://www.hotelkpis.com#comment-29 [...] Try BSC Toolkit for Hotel [...]

]]> http://www.hotelkpis.com/hotel-emergency-services-performance.htm#comment-28 25 suggestions for practical improvements of performance at any hotel | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:26:30 +0000 http://www.hotelkpis.com/?p=63#comment-28 [...] Special help with emergency services – This is not just about the fire alarm etc. All emergency services should be easily accessible [...]

]]> http://www.hotelkpis.com/improving-room-service-performance.htm#comment-27 25 suggestions for practical improvements of performance at any hotel | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:26:15 +0000 http://www.hotelkpis.com/?p=32#comment-27 [...] Faster room service – How long does a guest have to wait before he receives service for a call made to the reception, [...]

]]> http://www.hotelkpis.com/hotel-postal-mail-service-performance.htm#comment-26 25 suggestions for practical improvements of performance at any hotel | Balanced Scorecard for Hotel Thu, 30 Dec 2010 11:24:52 +0000 http://www.hotelkpis.com/?p=60#comment-26 [...] Postal mail service – Despite the Internet, guests like to post souvenirs, letters, photographs etc to friends, [...]

]]>